The customer before buying the goods must collect information about the vendor through third parties and friends. It is better to get advice and recommendations about good sites from third parties. The online shopper must collect ample information about the company and its background to avoid getting cheated.
It is advisable to shop through reputable third party online shopping sites. The sites after analyzing the credit worthiness of the merchant lists them on the website.
Hidden cost, shipping charges and additional charges can push up the price of online purchase. Postage and packing costs, VAT and customs duties for goods from overseas can add greatly to the final cost of the product. Sometimes, the final price of the product purchased through online may be expensive than the product available in the local physical store. The customer should analyze and find out the hidden cost before purchasing goods through the web.
It is advisable to shop through reputable third party online shopping sites. The sites after analyzing the credit worthiness of the merchant lists them on the website.
E-commerce contracts and cyber laws, laws with regard to consumer protection vary from country to country. The customer must be aware of the laws when purchasing goods from international websites. The buyers should be familiar with all such laws.
It is essential to retain records of all the transactions, order numbers and copies of e-mail as they may be produced as evidence in case of any litigation. It is better to print details from the web page that has been used and write down the records of order numbers and billing address. It is better to keep copies of any e-mail that has been exchanged with the e-merchant. Customers should contact the legal authorities if problems arise because of online purchases
